Money Minder UK

Terms and Conditions for the Money Minder Online

'Flat Fee' and 'No Fee'

Execution Only Application Service

(These terms are in addition to our general website terms & conditions)

Definitions

In these terms and conditions, "we", "us" and 'our' mean Money Minder Financial Services (UK) Limited whose registered address is The Old Ale House, 41 Boston Road, Sleaford, Lincolnshire, NG34 7ER and who owns and maintains this website Money-Minder.com.

Acceptance Terms

Your access to and use of Money-Minder.com ('the Website') and any Services referred to is subject to these Terms and Conditions. You will not use the Website/Services for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website/Services you are fully accepting the terms, conditions and disclaimers contained within this notice. If you do not accept these Terms and Conditions you must immediately stop and exit the Website/Services.

We reserve the right to update or amend these Terms and Conditions at any time and your continued use of the Website/Services following any changes shall be deemed to be your acceptance of such change. It is therefore your responsibility to check the Terms and Conditions regularly for any changes.

Flat Fee Service

Money Minder Financial Services (UK) Limited give up all the initial commission that we would normally be paid and instead charge you a one off non refundable fee of £25 to process the paperwork.

To take advantage of our 'Flat Fee' service you will need to:

  1. Obtain a quotation from our website, select your desired Flat Fee option quote from a third party provider, read our relevant Terms and Conditions and most importantly, read the third party Key Fact Documents and any personal illustrations provided. You must be comfortable, understand all relevant documents and happy to proceed without any unanswered questions.
  2. Complete ALL relevant paperwork and/or documents requested by the insurer and Money Minder Financial Services (UK) Limited. Note - Incomplete and/or incorrectly completed applications and documents may be returned to you for correction or completion by us or the issuing company.
  3. Make a non refundable payment of £25 to Money Minder Financial Services (UK) Limited, by cheque, to process your application paperwork. Note - Your selected investment or product will not be processed without a 'Flat Fee' payment. Your cheque should be dated, signed and made payable to �Money Minder Financial Services (UK) Limited�
  4. You agree to send all requested applications and documents completed by you along with your Flat Fee payment of £25 to:

    Money Minder Financial Services (UK) Limited
    The Old Ale House
    41 Boston Road,
    Sleaford,
    Lincolnshire
    NG34 7ER

    Note Money Minder Financial Services (UK) Limited will not accept responsibility for the loss or delay of any documents or applications whilst in transit to or from our office.

No Fee Online Application

We understand that completing some applications and documents can be time consuming and frustrating and as such we decided to provide our online clients with a service that will hopefully make the process of applying for a financial product a lot easier. If you choose to use our No Fee service, we will help you through the paperwork and try to make the application process as hassle free as possible for you.

To take advantage of our 'No Fee' service you will need to:

  1. Obtain a quote from our website, select your desired product from a third party that has been heavily discounted by us, read our Terms and Conditions, read the third party Key Fact Documents and any personal illustrations and answer a few questions relating to your health and lifestyle online.

To start the application process, that's it!

Money Minder Financial Services (UK) Limited will receive an email detailing your selection and the answers to the medical and lifestyle questions you were asked and a member of our web team will contact you during office hours (Monday to Friday, 9am to 5pm) to progress your application and work as a co-ordinator between yourself and the 3rd party provider to help things run along as smoothly as possible.

You and the information you provide

The information that you supply in connection with quotations obtained and policies effected through this website, forms the basis of your application for all financial products available via www.money-minder.com. You must check and agree that the information you provide is correct. In the event of a claim, or upon request, you must be able to substantiate all of the details that you have provided.

Your information must be correct to the best of your knowledge and belief, and you are reminded of your obligation to disclose all material facts. Material facts are those which are likely to influence an insurer in his acceptance, or otherwise, of your risk. If you are in any doubt as to whether or not a fact is material you should disclose it. Incorrect or false information may result in a decline of terms or/and termination of agreement with the selected insurer. Non disclosure of material facts may also lead to future claims you make being declined.

Money Minders Administration

WE DO NOT HANDLE CLIENT'S MONEY. We will never accept a cheque made payable to us for forwarding to investment companies unless it is a cheque for our process fees, i.e. Flat Fee service. We never handle cash.

Any investments and/or policies you hold with us will be registered in your name, unless you instruct us otherwise in writing.

We will forward to you all documents showing ownership of your investments as soon as practicable after we receive them. All documents are sent by mail to the last known address and at the client's risk. We do not normally use a Guaranteed or Recorded Delivery Service.

Money Minder Financial Services (UK) Limited keeps records of all our business transactions for at least six years. We treat all our clients' records as confidential. If you require copies of your records we hold about you, we reserve the right to charge a fee for copies of records. Currently, our charges are £25 per file or part thereof.

Third Parties

This website contains links to third party websites, referred to throughout this document as 'issuing company' or 'insurers', which are controlled and operated by parties other than Money Minder Financial Services (UK) Limited. The links will allow you to leave this website and we are not responsible for any contents of any linked web site or any link contained in a linked website.

A link on this website does not imply endorsement by us of the linked web site or products or services offered via the linked web site. If you decide to access linked third party websites, you do so entirely at your own risk. We provide these links only as a convenience, and the inclusion of any links does not imply endorsement by us of the web site or its contents.

Any goods and services offered for sale by companies other than Money Minder Financial Services (UK) Limited via third party websites linked to this website are subject to separate terms and conditions, between you and the applicable Third Party Content Provider. You acknowledge that the applicable Third Party Content Provider, and not us, is solely responsible for the fulfilment of orders for any goods and services and for its quality, suitability, and fitness for purpose. Any disputes or questions relating to the goods and services must be directed to the Third Party Content Provider in question and you acknowledge that Money Minder Financial Services (UK) Limited shall have no responsibility, obligations or liability in relation to the goods and services.

Disclosure of Information

Money-Minder.com provides an online service for Money Minder Financial Services (UK) Limited, an independent financial advisory firm regulated and authorised by the Financial Conduct Authority (FCA) and is bound by the FCA rules.

Money-minder.com provides an execution only service for clients who have not sought or received any advice from us when using our 'Flat Fee' or 'No Fee' service. If you have any doubt about the suitability of the investment or product you wish to select, we recommend you consult a Money Minder independent financial adviser through the �Over The Phone� or �Face to Face� option on this website, different Terms and Conditions apply.

You or we may terminate our authority to act on your behalf at any time without penalty. Notice of this termination must be given in writing. In case of termination of our authority, we will retain the right to any renewal commission on policies and investments arranged by us on your behalf unless or until you change the agency of your plan to another adviser.

Our Execution Only Services

An Execution Only service means no advice or recommendation has been sought, offered or received

By buying online through Money-Minder.com services you gain full access to the online products offered by third parties (insurers) that have been heavily discounted, primarily this is because we chose to sacrifice all or some of the commission that we would otherwise be entitled to. All the commission that is given up is used to reduce the premium that you would normally have to pay.

As independent financial advisers we are able to offer products from across the breadth of the market place, helping you to find the policy that best suits your needs for the best price. However, if you choose to use our execution only Flat Fee or No Fee services, because at no point have you spoken to a financial adviser this process does not qualify as formal financial advice. As such you cannot claim any protection from the financial ombudsman service.

You should only use this service if you feel comfortable with and fully understand the information you have received and you are happy that you know what it is you want, require and have selected.

Our Advisory Services

If you do not fully understand your needs or are unsure about any of the information provided, we recommend you speak to one of our independent financial advisers prior to purchase. If you want some advice, we can arrange this for you. Please Note - this is likely to result in a higher premium or increased charges being payable for the same product as you might otherwise pay if using our execution only services because you would then be engaging our �Advice� services and as such our advisory services Terms and Conditions apply.

Associate Advisers

Dependent on your needs, your location and our ability to meet your needs efficiently from our own offices, we may provide you with access to a Money Minder approved �Associate Adviser� who is based closer to your own location. Should you engage the services of an �Associate Adviser� they will present you with their own Terms of Business and Key Facts Document. In these circumstances, Money Minder Financial Services (UK) Limited�s Terms and Conditions, Key Facts Documents and Terms of Business will no longer apply.

Review Services

An execution only service does not entitle you to a review service of any investment, policy or product you have purchased via our website. However, you can ask us to review your investments and/or polices you have via Money Minder Financial Services (UK) Limited�s normal independent financial advisory services. Different Terms and Conditions apply and will be supplied to you prior to engaging these services. A fee may be payable for such a review but this would be agreed with you prior to us starting work.


Money Minder Financial Services (UK) Ltd - updated 31st January 2014