Money Minder Financial Services takes guarding the security of your personal information and the details of any transactions made extremely seriously. We take all appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing.
If you register with Money Minder Online you must give a valid e-mail address in order to be able to access the interactive sections of our website and to receive further communications from us. By completing contact forms within the website we will collect personal details such as your name, address, contact telephone numbers, email address, and other (optional) information. We may also ask you for personal information if you enter any competitions or promotions on our website.
We may also receive personal information about you from third parties. Except in the cases where we are merely processing such information for them, we rely on third parties to obtain your consent for us to use this information.
If you have registered for one of the services available through any of our websites, we may use your personal information to: communicate with you about your access to or use of our service, let you know (by post, telephone or e-mail) about any changes to our services or our website, contact you to ask whether you would like to join in one of our research groups to help us improve our service to you or, improve our understanding of the type of people we are attracting to our services and how they use our services.
We may keep information about your use of our services (such as the amount of time you spend online). We mainly use this information to manage our network. As with most (if not all) website operators, we also collect information from visitors to our website to help us improve our website and the services we make available. This information tells us, for instance, how many visitors there were to our website, when they visited, for how long and which areas of our website they made use of. This information helps us to assess which parts of our website are popular or need improving. We may share this aggregate data with our advertisers and other companies which offer their goods or services on our website so that they can see how effective our website is as a sales channel for their products, but any information we would share in this way would be anonymous and you could not be identified from it.
We will not intentionally divulge your personal information to any third parties. The exception to this are instances when you specifically direct us to research financial products and solutions specific to your circumstances. When processing this information, reputable firms, as selected by Money Minder, will be restricted to the instructions we give them. If you agree to receive information about other companies' products and services, we will only share your personal information with those companies if they agree to use your personal information for that purpose only.
We will disclose your personal information when required to do so by law, for example under a Court Order or in response to properly made demands under powers contained in Legislation or by relevant bodies such as our regulator, the Financial Conduct Authority.
If you have registered with any of our websites and elected to receive our online hints and tips emails or newsletter, you may choose to cancel that subscription at any time. You can do this by simply sending a blank email to firstname.lastname@example.org. Following this, your personal e-mail address will be deleted from our subscriber list. However, if you had previously agreed to receive information about products and services from other companies, these companies will need to be contacted separately.
The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.
If the information we hold about you is inaccurate, please let us know and we will make the necessary amendments and confirm that these have been made.
However other companies which advertise or offer their products or services on our website may also allocate cookies to your PC. The types of cookies they use and how they use the information generated by them will be governed by those companies’ privacy policies, not ours.
You can help to protect yourself from internet fraud. Keep your password a secret. If you become concerned or suspicious that someone else may know this password or have access to it then please contact us at email@example.com as soon as possible and arrangements will be made to change it.
When you have finished your session on our website, make sure you prevent your details being seen by anyone that you do not wish to see them. If you have registered and logged in, remember to log off. Clear any cache so there is no record of any transactions left on screen both Netscape and Internet Explorer let you do this. We also recommend you then close your browser so any history of the session is cleared.